Role Overview & Responsibilities

Vacancy Description

Salary – £19,530, £10.50 per hour, Full-time: 35.75 hours per week, Permanent, Location – Tumbles at Portobello

Soft Play Assistant Job Description.docx

Are you energetic, good with children and naturally outgoing? Do you like to be on the go and hate the thought of sitting behind a desk? We have an ideal opportunity for you!

We are looking for a fun-loving people person with a great senseof humour and plenty of energy and enthusiasm to join ourSoft Play team at Tumbles at Portobello.



In this hands-on role, there is never a dull moment. On a day-to-day basis,you will be:

  • Ensuring that all children and parents have a great experience in the soft play area by providing exceptional customer service.

  • Creating a welcoming environment, and maintaining high standards of play, while promoting a happy and safe atmosphere.

  • Interacting and playing with children aged 0 - 9 years, helping deliver birthday parties and other seasonal events.

  • Helping to maintain very high standards of cleanliness throughout the soft play area.

As training is provided, experience is not necessary, but avibrant, friendlypersonality with a proactive attitude is essential. In addition, our ideal candidate will be able to:

  • Provide high levels of customer service and have strong communication skills.

  • Work well with others and interact in a positive and helpful manner.

  • Always maintain a positive attitude and proactively resolve any issues that might come up.

  • Stay focused and alert to respond quickly to all situations.

In return, we offer one of the best rewards packages in the industry:

  • FREE membership across all our centres with access to fitness classes, gyms, and swimming pools

  • Opportunities for training, career growth and development

  • Generous holiday allowance (32 days, rising with service up to 40 days)

  • Shift work which may fit around other commitments

  • Cycle-to-work scheme

  • Paid sick leave

  • Company pension

  • Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

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